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Collection Details

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) software manages company to customer interactions throughout the customer lifecycle. The CRM system provides functionality, collaboration, and analytical data on customers through different points of contact between the customer and the company (such as sales, marketing, or customer service). Methods of contact include website visits, email, telephone, live chat, direct mail, marketing materials, and social media.
# Products
178
# Vendors
150
# Companies
189.1K
# Records
254.6K